Add a site

Sites are for accounts with several locations (the Multi-site layout). In a Simple account you can skip this page: recorders and cameras are listed directly under Cameras & Recorders.

Only Administrators can add and edit sites.

Add a site

1. Open Sites and select Add store.
2. Fill in what you know. Only Name is required:
   • Store #, for example 0417. It’s used for search across the app.
   • District, if you’ve set up regions and districts.
   • Address: start typing and pick the right one so the site shows on the map.
   • Timezone, Opens and Closes, On-site contact and Contact phone.
   • Recorders at this store: tick the recorders that are at this site. You can do this later, after you add them.
3. Select Add store.

A site shows as Online, Degraded (some cameras down), Offline, or Not set up (no recorders yet).

Regions and districts

Group sites so you can give people access to a whole area at once.

1. On Sites, select Regions & districts.
2. Enter a Name, choose District or Region, choose where it goes under Under, and select Add.
3. Edit each site and pick its District.

When someone’s access covers a region or district, they automatically see every site in it, including sites added later.

Import many sites at once

1. On Sites, select Import stores, then Download template.
2. Fill in one row per site. Only store_number and name are required. Time zones use names like America/New_York.
3. Upload it with Choose CSV… and select Preview to check it.
4. Select Import N stores.

Sites are matched by store number, so you can import the same file again to update them. Regions and districts in the file are created if they don’t exist yet.

Remove a site

Edit the site and select Remove store. Its recorders and their footage are kept; they just aren’t assigned to a site until you assign them again.